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“Learning and Development is a profession, and I feel saddened when people tell me ‘I just decided to be a trainer’.”

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Exceptional customer service – feel the love!

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Social media skills pt 5: How to master your social media updates

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I, Robot: do we really want automated customer service?

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The Brain Bath?! Gets Incentivised

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Most read this week

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Widening the window of tolerance: Three ways to lead through discomfort 

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2024 autumn conference season: The L&D themes we can’t get enough of

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Learning strategy for 2025: A six-step guide

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You do you and I’ll do me: How to meet in the middle in a polarised world

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Human-centred leadership

Leaders need to stop the self-sacrifice cycle

How to escape the relentless pace of leadership

Middle management’s biggest challenge

The role of emotional intelligence and self-compassion

Unlocking courage

We need braver leaders, so how do we get them?
© HR Zone Ltd 2024
© HR Zone Ltd 2024