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Communication – Related Training & Development

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I am writing an article on the theme of communication and wondered if there have been any studies made on the level of investment (£ss and time) made into communication training and also what the drive behind the investment is - why invest in communication-related training at all?

Also if anyone has personal experience or stories to tell on the issue of communication in the workplace - eg. any dramas due to lack/breakdown of communication or positive stories, I would be v interested to hear from you.

Many thanks,
Nicky Ferry
Nicky Ferry