My name is claire and I am a trainer in a call centre that deals with car insurance. i try to make my training as imaginative as possible but would love to speak to some-one who has a very similar job and swop some ideas.
Claire Halstead
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3 Responses
Used to
I used to work for an insurance company and predominantly trained call centre staff. What would you like to know? Mail address is lisabirch@securetrustbank.com
May help
I work for an un-insured loss recovery company in a call centre ‘type’ environment and may be able to assist.
My e-mail is melanie.robson@albany-ulr.co.uk
call centre training with a difference
I work for Adacel Simulation Learning and we have a number of Experiential Training Courses specifically designed for people working within Call Centres. I have a number of customers who are also from the car insurance and general insurance industry and use our Experiential simulations, giving their staff different and innovative ways of learning. I am very happy to provide further information on this imaginative way to train your staff. Please contact me for further details.