Does anyone have any material/scripts, etc that would guide Telesales staff on how to conduct pro-active/outbound calls
Roy Mark
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Does anyone have any material/scripts, etc that would guide Telesales staff on how to conduct pro-active/outbound calls
Roy Mark
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3 Responses
Yes
Hi Roy
Yes – lots of them.
They cover several areas including questioning techniques!
We can help
Prior to joining pdc online, I worked as a manager in a call centre for 6 years, most recently managing a telesales team (which broke all recordS).
We can provide on site training on sales calls, technique, questioning styles etc. even including one to one coaching if you wish.
You may also be interested in our sales targets toolkit designed to help sales managers get the most out of their teams.
For more information give me a call on 01423 546958 (I shall be out of the office all day tomorrow (1/12/2001) but back in on Monday, or alternatively visit our website at http://www.pdc-online.co.uk
Rod
try using ehook
Try using http://www.ehook.co.uk to source your telesales training requirements.