In this full article from the-shelf website David Langdon of business psychology consultancy Nicholson McBride explores the value of facilation at work.
 

 
Just what is facilitation and how can I apply it in my working life?

In practical terms, facilitation is the ability to lead a group in a discussion without being too overbearing, making sure that quiet people contribute, loud people are kept in check, and that the meeting runs smoothly. The facilitator ensures that people feel their ideas are valued. In essence it is about getting the best thinking from the group.

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