How to be a better customer is the title of a new customer care workshop developed by Yorkshire based, Pink Elephant Training Company. To be launched at the West Yorkshire 'Fit for Business' conference in September, the unique seminar considers customer service from the customer's point of view and clearly takes its iniative from the infamous American 'customer's suck OK' web site. Aimed primarily at sme's and owner / managers the full day workshop looks at easy to adopt techniques for improving the buyer / seller relationship. David Watkins from Pink Elephant Training is a keynote speaker presenting 'customer service - the Nordstrom way' at the Business Link sponsored event in Huddersfield on 7th September.

e-mail Pink Elephant Training Company for further details.