Apart from skills, what is the key factor affecting the performance of people at work?

According to Dr Michael Waters, Senior Coach and Consultant for Performance Coaching International, the key factor is 'the state(s) people are in'.

In a new article for TrainingZONE, Dr Waters looks at how performance is affected by the whole mind/body state, and how this can be directed to best effect.

You can read the full article, 'Changing the state people are in - coaching feature' - in the Topical Briefings pages now at