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TrainingZONE LearningWIRE - Issue 190
11 February 2002
https://www.trainingzone.co.uk
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***** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES *****
E-Skills NTO exclusive interview...training design and
evaluation...making software training exciting...TNA Toolkit..
***** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES *****
Editor's note
=============
Over the last few weeks, we've been encouraging members to
profile themselves. Why? Because it helps us get a better idea
of your specific interests so we can make sure TrainingZONE
remains relevant to you. With so many different topics in the
training world, we can't possibly cover everything, but we do
want to make sure we concentrate on the things that interest you.
For example, profiled members who've ticked the e-learning
interests box already receive an exclusive monthly e-learning
newswire dedicated just to them.
If you haven't already done so, make sure you have access to the
whole range of free news, features, services and resources on
TrainingZONE by going to
https://www.trainingzone.co.uk/item/65621
p.s. there's still time to vote in our 'state of the nation'
training survey. Share your views by voting in the Training
Trends 2002 survey now - see
https://www.trainingzone.co.uk/item/69708
Stephanie Phillips
Editor, TrainingZONE
mailto:editor@trainingzone.co.uk
The Change Works
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NEED TO MOBILISE CHANGE? Simulations can play a key role in
involving staff in implementing change. Specialist change
management consultancy The Change Works develops simulations that
cover the principal business processes including manufacturing,
office & service management, product introduction and
supply chain. To find out more, click on
https://www.trainingzone.co.uk/adredirect/change_works.html
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REFERENCE
=========
https://www.trainingzone.co.uk/reference/index.html
You can't design effective training without effective evaluation.
That's the message from Paul Kearns, EvaluationZone's resident
expert this month, as he examines the role of looks trainers and
developers can make a big contribution to organisational
effectiveness.
https://www.trainingzone.co.uk/item/71473
Training Needs Analysis Toolkit
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Aimed at Trainers and HR Managers, the Training Needs Analysis
Toolkit allows you to successfully identify the training needs of
the people within your organisation. Following a structured, step
by step process, this best selling comprehensive guide, helps you
identify the skills required within your business, its teams and
individual roles. This Toolkit is only available from
TrainingZONE. Download to your desktop today.
https://www.trainingzone.co.uk/cgi-bin/kasbrowse.cgi?action=detail&id=2344
Mentoring Support Pack
----------------------
Have you got mentors in your organisation? Do they need training
and developing ? If so this is the key resource for you.
Available only to TrainingZONE members this collection of
resources provides comprehensive guidance on developing
successful mentoring skills. Download today from the
TrainingZONE Library at
https://www.trainingzone.co.uk/cgi-bin/kasbrowse.cgi?action=detail&id=2460
Customer service training course
--------------------------------
Available for only 15.00 GBP (plus VAT) this half-day training
package comprises 22 pages of notes and activities covering
customer care skills, telephone techniques, body language and
complaint handling. This package forms the basis of an effective
course aimed at improving the all-important customer service
function. Take advantage of your TrainingZONE membership and
download this resource today.
https://www.trainingzone.co.uk/cgi-bin/kasbrowse.cgi?action=detail&id=2367
All the links above can also be reached from
https://www.trainingzone.co.uk/ppv
Ashby McAllister
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Get 50 per cent off on staff retention conference! Last
remaining seats for Ashby McAllister's successful conference 'The
Joy of Work? How to attract and retain the talent you need' are
now available for 195 GBP + VAT (normal price 395 GBP + VAT).
Workplace gurus Theodore Zeldin ('one of the forty most relevant
thinkers in the world'), Richard Reeves, Pret A Manger, Unilever
and others in central London on Friday 22 March, 9am-5pm. For
details, visit
https://www.trainingzone.co.uk/go/www.ashbymcallister.com
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NEWS AND FEATURES
=================
https://www.trainingzone.co.uk/news/index.html
News and features round-up from this week, available exclusively
to profiled members:
SmartForce and Centra: What's the story?
https://www.trainingzone.co.uk/item/71126
IT careers for women? Exclusive E-skills NTO interview
https://www.trainingzone.co.uk/item/71574
CBI leads call for more training
https://www.trainingzone.co.uk/item/71113
Joined-up action to tackle skills gaps
https://www.trainingzone.co.uk/item/71541
How do you prioritise your training?
https://www.trainingzone.co.uk/item/71390
Make sure you can access the many free services and resources on
TrainingZONE by profiling now.
https://secure1.trainingzone.co.uk/cgi-bin/profile.cgi?page=1
Leaps and Bounds
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Do you have a successful track record of innovative learning
events using accelerated learning? Leaps and Bounds need
freelance trainers to join their exciting team committed to
development of people and businesses. If you would like to join
us, e-mail your CV to: mailto:dilesh.desai@leaps-bounds.co.uk
highlighting how accelerated learning has changed your delivery
approach. For more information, see
https://www.trainingzone.co.uk/adredirect/leaps_bounds.html
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COMMUNITY
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Any Answers
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Any Answers questions troubling TrainingZONE members this week
include:
- John Wright seeks advice on making software applications
training more exciting and interactive
https://www.trainingzone.co.uk/item/71597/728
- Vivienne Holmes needs help with developing a policy for the
repayment of further education fees
https://www.trainingzone.co.uk/item/71536/728
- Guy Hunter is looking for online learning tools to identify
learning styles
https://www.trainingzone.co.uk/item/71470/728
To get the full details on these questions, to respond or post
your own question, see
https://www.trainingzone.co.uk/community/anyanswers/index.html
Your chance to experience experiential learning
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TrainingZONE has joined forces with Bristol-based training
company Interaction and the CIPD to support their latest
masterclass which will explore the possibilities for experiential
learning. Get the lowdown on how to sign up for this session at
https://www.trainingzone.co.uk/item/71179
Managing your TrainingZONE subscriptions
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To subscribe, register at https://www.trainingzone.co.uk/register
Alternatively, e-mail mailto:subscribe@trainingzone.co.uk
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Copyright (c) 2002 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.
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TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630
https://www.trainingzone.co.uk ISSN 1474-2225
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