Service Level Agreements - TrainingZone

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October 23, 2008

Service Level Agreements

By Seb Anthony

We use a large amount of external training providers to deliverstatutory training such as 1st Aid, Fire, manual handling etc. and we need to have a Service Level Agreement with all Providers. Does anyone have any examples of SLA's they would be willing to share with me?

Thanks
Ceri Travers

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Seb Anthony

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