I work for one of the largest Care Services companies in the world and as part of my objectives I have been given the task of comparing our training procedures with another company. This does not necessarily have to be in the same sector - it can be from any company where training is a huge part of their development.

In short - my task is to speak with an organisation’s internal training/people development team, to benchmark and compare their training/people development portfolio against ours.

If anyone is willing to share the sorts of details I am looking for are:

• How are the courses assessed (exams, course work, practical, etc) ?
• Where does the training take place?
• When and where do the exams or assessments take place?
• Are there any other costs (e.g. books, materials, software)?
• Are there penalties if my employees do not complete their courses or are absent?
• How are the courses organised?
• How are the courses administrated?
Anthony Walch