When running courses, how does the organiser cover the eventuality of a trainer being sick on the day?
I am hoping to organise a course that would involve participants travelling from all over the country for a two day course.
If a trainer is unable to meet his/her commitment due to sickness, how is this managed. Do organisers usually have a back-up or can this eventuality be covered by insurance that will reimburse course participants travel/hotel costs etc.
Many thanks
Lorna Anderson
2 Responses
Trainer sickness
If you are using a reputable external training supplier, they should be able to provide a cover – this may be starting an hour later then scheduled but that wont make too much of a difference to a two day event and you can always cut down on the personal introductions. If they cannot replace them it should be part of the initial discussion to inform them that they will have to bear the cost of cancellation and reimburse you as a company and built into the contract you have with them. Thats what I usually do.
Hope that you dont experience this problem and that the trainer is well on the day
Dale
Absent
Lorna,
Most companies will have a contingency plan for their clients, because they do not want to lose your business nor receive bad publicity.
Most professional trainers in my experience, usually will notify their employer ASAP, if they think that they will be unable to conduct a training course. Deaths and road accidents are the exception.
It does not hurt to clarify the issue anyway.
Paul