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customer service award

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Can anyone let me know if they have an alternative award which could be linked to a Customer Contact Centre.
Renfrewshire Council currently run vocational awards for Customer Service.

Thanks Richard
Richard McKenzie

2 Responses

  1. New Awards
    The English Tourism Council run Welcome Host schemes. Why not see if there is an analogous Scottish body

  2. Charter Mark
    Charter Mark is a nationally recognised standard and I believe they have their own website.