Has anybody got any recommendations for books or articles on Competency-based interviewing training?
Many thanks.
Jarlath Duffy
Jarlath duffy
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Has anybody got any recommendations for books or articles on Competency-based interviewing training?
Many thanks.
Jarlath Duffy
Jarlath duffy
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3 Responses
Competency Based Interviewing
You might take a look at the “Competencies Activity Pack” by Fenman. I am biased as I am one of the authors, however, the training pack deals with a complete overview of using competencies, including recruitment. You can get a pack on approval first if you wish to sample it.
Sample Interview Questions
I have a large sample base of competency based questions for interview, listed in the freebie trainer resources section of http://www.abctrainingsolutions.biz – just go to the Management Skills section. Hope that helps.
Happy Days!
Bryan
Give me a call if you want to talk
Hi Jarlath,
I have many years experience of competency based interviewing. I used to be an accredited interviewer for NatWest before I started Glasstap and since then I’ve developed competency frameworks, and trained many people how to use this powerful recruitment technique (including many staff at Orange).
I’ve discovered that there are different approaches to competency based interviewing -and I’m not convinced that some of the ‘easier’ methods work as well as they should.
In my view there are a few key rules that must apply to competency based interviews:
The interviewer should NOT lead the candidate, but should probe what the candidate has actually said to get at evidence and ask questions that build on what the candidate has said. This is a difficult balance to achieve.
The competencies themselves have to have clear indicators and must be appropriate to this type of interview. Some competencies may be better assessed by other methods.
It takes a lot of practice – and a thorough knowledge of an organisation’s competencies to become truly effective.
There needs to be a clear method for asessing evidence objectively.
I’d be more than happy to talk to you in more detail, and to share my experiences with you. Feel free to give me a call on 01434 381122 if you think I can be of any help.
Rod