We have been asked to support a team within our business to create an On-The-Job Technical Training Plan for new joiners.
I lack the technical expertise and can therefore only assist them in the process....but has anyone else been involved in doing this, and if so.....what tools did you use, if any?
Does anyone have an example of a Key Task list or new joiner technical training plan that i can look at to provide inspiration (obviously it will be different in terms of jobs/skill/tasks, but i'm more interested in the structure and approach than content).
Many thanks,
Laura (laura.wright@benfieldgroup.com)
Laura Wright
2 Responses
Role Specific Training Logs
Hi Laura, if it’s the structure and approach you’re interested in then I would suggest the following, which I have sucessfully implemented at two different sites.
It’s basically a role specific learning log, which allows the individual to see what tasks they are expected to learn and provides them and their manager with a means of recording their development and action plans.
It works by selecting the key activities they need to learn (e.g. answering calls from customers or fitting a wheel). For each activity you have a SMART objective so they know why they are doing it, benefits expected if the outcome is successful and then 4/5 key ‘tasks’ that breakdown the activity into measurable learning areas (e.g. answering all calls within 4 rings, stating name, dept., and asking how they can help, etc). By doing this for all the key activities within the role you build up a skills matrix. Add in columns allowing managers to set completion dates, action points and how the activity will be measured and you end up with a learning & development log. The manager can then, dependant on resources and incoming work, use the activities to set up a 3-6 month training plan.
If this sounds like something you’d be interested in seeing, let me know and I can send you an example.
On the job training
Laura
i dont have a document i can mail you but i do have a methodology that might help. Identify within the technical team a subject matter expert, boardblast with them all the tasks that the new joiner needs to be familiar with (be sure to include all of the coporate induction details), then link these to a quality statement to create a simple list of activities and standards, alternatively you can use any existing standards. Put these into a column on a table, then, with your SME go through the table and inidctae at what point the new joiner needs to/or should have completed the task eg accident reporting process week 1, operate complex widget maker week 14. re order your table by weeks. Quality assure the details with the technical team and sponsor. This gives you a simple training plan, you can develop this, by including college curriculum, dividing by sub headings, adding columns for signtures of completion and any other external drivers/inputs. You can then print this off and supply it as an A4 booklet or PDF on an intranet or CD.
I have used this many times and find it simple to create and easy for others to use. Hope this helps
Don Oldcorn