Overtime Policies

I’ve been asked to devise a new overtime policy for a call centre environment and was wondering if anyone out there would like to share their ideas/experiences on this matter. What policies have you had experince of? How did they work? Any new thinking in this area? Many Thanks, Nicki
Nicki Jones

I've been asked to devise a new overtime policy for a call centre environment and was wondering if anyone out there would like to share their ideas/experiences on this matter. What policies have you had experince of? How did they work? Any new thinking in this area? Many Thanks, Nicki
Nicki Jones