3 Responses

1. Training in Hospitals

    Hi Shitalv,

   If you don’t have the time to do more training yourself you could look at differnet ways to deliver the training.

   This may be in the form of self development resources (this may be of interest to you http://www.toojays.co.uk/index.php)

   Creating the desire for the individuals to learn themselves and drive the change in behaviour is the key. Various ways you can do this…

   • Incentivise them to learn

   1. With rewards (for how much self development they do / or how much improvement they show as a result of the learning)
   2. Interdepartmental competitions based on learning
   3. With Praise / non-cost related rewards & recognition

   • Make the learning part of their Performance Management objectives
   • Get them to understand the reasons for the learning & consequences of not improving

   Growth and creative change is much better received than imposed change…people will be engaged more if you can outline the benefits for them as well as the hospital.

   Hope that helps

   Regards

   Lee

   http://www.toojays.co.uk

   twitter @TTHRC

    

2. communication training

   Simple…

   stop taking a training approach and start taking an OD approach.

   The problem is NOT with your staff – they communicate all the time – just not about the topics or in the way you require.

   This is a cultural change requirement. Spend your time out in the hospital, see the communications and intervene on an on going basis, showing what it could be like – if it adds value – people will copy

   if not – then a change at management is required – this is a management/ leadership and cultural thing – not an individual skills thing.

   How do i know? had a similar challenge when i worked in a hospital !

   Mike
   RapidBI

3. communication training

   Simple…

   stop taking a training approach and start taking an OD approach.

   The problem is NOT with your staff – they communicate all the time – just not about the topics or in the way you require.

   This is a cultural change requirement. Spend your time out in the hospital, see the communications and intervene on an on going basis, showing what it could be like – if it adds value – people will copy

   if not – then a change at management is required – this is a management/ leadership and cultural thing – not an individual skills thing.

   How do i know? had a similar challenge when i worked in a hospital !

   Mike
   RapidBI