Hellо there,

My name is Darina Todorova and Iam a sales training manager for a big telecommunication sompany in BUlgaria.

I am organizing short online training sessions for our Sales Consutants. Each session is lasting 2 hours and is on Customer Care Skills. 

SO far the idea is to make the sessions every day before their working time between 7 and 9 in the morning. After the first sessions were completed the result is that only half of the invited people have taken part in them.

I would like to ask for advice of people experienced in that kind of training to tell me what are the ideal hours and time for them. Is ti better to make a schedule in normal working hours but to make people participate through their home computers.

Any advice ont he topic would be appreciated and thanks everyone in advance.

Looking forward to your suggestions,

Darina