I'm need to perform a Learning need analysis for a team of 30 that had been merged from two teams to ensure they all have the correct skills for their new workload. From the analysis I will be designing sa complete training plan. Any ideas of some good resources to help complete this? Thanks, Tony.
One Response
Kirkpatrick
I would definitely recommend Kirkpatrick's four levels model. You'll find loads of information about it on line.
It talks about evaluation as well as LNA and for me, the two run so closely hand-in-hand that it would be foolish to consider one without the other.
In essence:
1. Star by talking to the business. What do senior managers want to see from the teams (higher productivity? more sales? less staff turnover? increased profit?) Help the people you talk to articulate what any change will look or feel like for them.
2. What behaviours (or change in behaviour) will you need to address in your new team that will bring about the look and feel identified by senior managers?
3. What individual objectives will participants need to encourage them to be able to demonstrate the behaviours identified? (This might be different for everyone!)
4. As a trainer, how will you meet those objectives?
By hitting all those steps, you'll find it much easier to assess whether you have achieved the change that your business wanted to see.
If you don't do this sort of analysis but just put in place, say workload management training, if the initial issue was that they don't know how to use Excel, your time and effort will have been wasted.
Good luck!