"Role plays are one of the most powerful ways to learn we have in the training room.
They’re a way to bring the various strands of theory together in a practical activity, it’s a way of turning the abstract into tangible action. It’s active, a change of pace, it allows for physical movement and engagement, it forces the learners to think and try stuff out, it helps to turn knowledge into skills.
It’s hated by almost everyone.
In this episode of the Trainer Tools podcast, I talk to Larry Reynolds about his six step approach to ensuring role plays are a success."
http://trainer-tools.com/2015/03/10/successful-role-plays/