BT admitted that their high-speed internet service has been experiencing problems connecting and downloading web pages owing to incorrect software of a server.
This has made the service virtually unuseable all last week which has not gone down well with users who are paying £39.99 per month for an always-on ADSL connection.
Openworld are said to have fixed the problems, but they appear to have persisted throughout last week. These issues are only fuelling other problems that BT are facing at the moment with their rollout programme for ADSL.
Openworld are stating that they are connecting several thousand users a week which have angered ISP's such as AOL and Freeserve who have threatened court action because they have only been allocated around 100 connections per week and that Openworld is receiving preferential treatment.