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Seb Anthony

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Agreeing next action excercise

Discover effective exercises and games that teach administrators the critical skill of confirming next steps with customers after meetings. Learn how to improve customer service outcomes through structured activities that emphasize clear action agreements.
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I’m writing a course for administrators, aimed at improving their customer service skills. I am looking for an excercise or game which explores the importance of agreeing the next action after a customer meeting.
If anyone has anything they can share with me or any inspiration at all, I’d be very grateful!
Thanks

Sybil
Sybil Williams

I'm writing a course for administrators, aimed at improving their customer service skills. I am looking for an excercise or game which explores the importance of agreeing the next action after a customer meeting.
If anyone has anything they can share with me or any inspiration at all, I'd be very grateful!
Thanks

Sybil
Sybil Williams

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