‘Airline’ model of team development

The airline model of team development applies crew-based processes to enable flexible task performance across contexts. This approach emphasizes standardized procedures and teamwork protocols, though its effectiveness in public sector settings requires careful consideration of organizational differences and implementation challenges.
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Has anybody used the ‘airline’ model of team development i.e. seeing teams in terms of an airline crew who can operate any plane / any time because of the team processes they have in place, within a public sector setting?
Was it successful? Problems?
Angela Fisher

Has anybody used the 'airline' model of team development i.e. seeing teams in terms of an airline crew who can operate any plane / any time because of the team processes they have in place, within a public sector setting?
Was it successful? Problems?
Angela Fisher

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