================================================================= 
           TrainingZONE Any Answers Digest – Issue 21 
                Wednesday 9 October 2002 
https://www.trainingzone.co.uk/community/anyanswers 
================================================================= 
********** THIS WEEK’S TOPICS ***** THIS WEEK’S TOPICS ********** 
How do you choose training providers and courses?…join a stand 
at CIPD…which learning styles questionnaire?…suggestions for 
change management activities…can you train values and beliefs? 
********** THIS WEEK’S TOPICS ***** THIS WEEK’S TOPICS ********** 
This fortnight, 33 TrainingZONE members have added questions, 100 
have added answers and 23 members have used Any Answers for the 
first time – join in now at 
https://www.trainingzone.co.uk/community/anyanswers/index.html 
COROUS 
—————————————————————–
Introducing Elearning to your Organisation? 
The successful COROUS ‘Learning to Learn Online’ 2-hour course 
has just been updated and will be available from Mid-October.
It’s a flexible, positive, exciting way to introduce elearning to 
your organisation and to encourage people to become independent 
and collaborative online learners.  Everyone embarking on a new 
elearning experience will benefit from completing this course 
first.  For more information or to arrange an online trial e-mail 
mailto:enquiries@corous.com?subject=TrainingZONE_enquiry or 
telephone 01908 659570 
—————————————————————– 
What you asked this fortnight 
============================= 
New questions posted include: 
 – Are you interested in joining forces with a group of like- 
minded HR/Training Companies/Freelancers to exhibit at the CIPD 
Conference in Harrogate?, asks Fiona Taylor 
https://www.trainingzone.co.uk/item/92568/728 
 – Does anyone have a view on the relative merits of the Honey 
and Mumford and PSI-Press learning style questionnaires?, asks 
Zoe Young 
https://www.trainingzone.co.uk/item/92234/728 
 – I am looking for more interesting ways of presenting the 
concept of EQ i.e. not just a one-way ‘tell’. Do you have 
suggestions as to how this can be made more interactive?, asks 
Sharon Taylor 
https://www.trainingzone.co.uk/item/92563/728 
Got a question you need answered?  Post it now, free of charge at 
https://www.trainingzone.co.uk/community/anyanswers 
LearnDirect 
—————————————————————–
learndirect corporate offers a flexible, innovative approach to 
learning that produces real business benefit and an unparalleled 
learning experience. Our customers can choose from a portfolio 
of over 500 online courses from world-leading providers, and 
have direct access to a team of e-learning experts. To find out 
more go to https://www.trainingzone.co.uk/go/item/71138/729 or 
call 08000 150750.  
—————————————————————–
Featured question: How do you chose training courses? 
===================================================== 
What methods do companies use for choosing training courses and 
providers? I would be interested in hearing from users of 
training services (particularly communication skills) about the 
factors they use in decision making. 
Question submitted by Benjamin Ball
https://www.trainingzone.co.uk/item/92159/728
Members responses 
—————– 
(Edited responses appear – see the site for full comments)
I don’t know if this will be of any help to you but how I have 
chosen external training providers in the past is as follows: 
1 – Recommendation from other trainers
2 – Old work colleagues who have gone into consultancy
3 – Going on courses myself to see what they cover etc.
4 – Getting a free demo/low-price taster from providers
5 – TrainingZONE – brackets kinds of providers and what they can 
offer – I’ve given them a call from there 
6 – Buying off-the-shelf 
Factors in choice:
1 – Cost is always a major factor 
2 – Validity of material on offer 
3 – How long will it be before the training become out-of-date? 
4 – How reliable are the providers in their delivery of the goods?
5 – How does the course/package sit with existing training? 
Good luck,
Kate Southall
——
I will await the debate that TrainingZONE intend to have around 
this question with interest as having been both a customer and a 
supplier, I have seen both sides of the equation. 
Two methods that seem to be gaining in popularity are: 
1 –  throwing the gauntlet down with invitation to tenders to a 
group of companies 
2 – allocating budget up-front to a discrete number of providers 
via a preferred supplier system   
I have mixed thoughts about both!   I can see where these 
approaches would work for other procurement projects, but I still 
think we need to think much more broadly than a checklist 
approach when it comes to training and development activities. 
Tim Drewitt
——
What a super question!
Having sat on both sides of the desk, as a buyer and a supplier, 
what I think I did wrong in the past as a buyer was to be far too 
unclear on my requirements, objectives, measurables, etc – and 
now, as a supplier, I see many of my clients inclined to fall 
into just the same trap! 
Best wishes
Jeremy Thorn
——
At the end of the day, I think that choosing a training provider 
comes down to three main things (there are many other factors, of 
course) 
– the competence of the provider
– the quality of their training 
– ‘best fit’ with your company (goals, culture and values) and 
the people in it. 
Personal recommendations from friends and colleagues are a good 
way of avoiding the minefield. 
I am sure this debate will run and run!
All good wishes 
Andie Hemming 
——
It is often very difficult to identify a truly good trainer who 
can provide innovative and effective training solutions. This 
does I believe lead many organisations to stick rigidly with 
existing suppliers, even when these are expensive or when other 
suppliers could potentially add something new. 
TrainingZONE’s listing of trainers is useful, as is 
trainingpages.net, which is essentially a database of courses 
provided by a large number of training companies. Referring to 
these might alert you to potential new suppliers – and there are 
things you can then do to judge the quality of what they do. 
Rod Webb
Read the full discussion and add your own views at 
https://www.trainingzone.co.uk/item/92159/728 
Tenders 
—————————————————————–
Got a tender for work to advertise?   You can make sure it gets 
in front of TrainingZONE’s audience of 38,000 training 
professionals now by adding it to the newly-relaunched Tenders 
area, free of charge.  Let the Tenders area make your life easier 
by going to 
https://www.trainingzone.co.uk/cgi-site/tzcontracts.cgi 
—————————————————————–
Any Answers Answered 
==================== 
This fortnight, new responses have been added to the following 
questions: 
Q – I was having a chat with an HR colleague of mine, whilst we 
both agreed that you can train skills and knowledge and to a 
lesser degree influence affect behaviours and values. My HR 
colleague asserted that you can’t train values or beliefs. Any 
body got anything to add on this? Perhaps it’s all down to 
semantics and interpretation? 
Thanks one and all.
Mark Starling
https://www.trainingzone.co.uk/item/92612/728
(edited responses appear – see site for full responses)
A – ‘If I didn’t believe I could change peoples perception of the 
world, I couldn’t do my job’, says Ellen Elizabeth Lee. ‘Most 
people who attend training workshops want to learn something. In 
learning they can change their beliefs about themselves and those 
around them.’ 
A – ‘We are all discussing this here now!’, says Susan 
McGaughran. ‘We think you can train in techniques and raise 
awareness of different values and beliefs, like management 
training which develops through training an awareness of why 
people require different motivation stimuli, or challenging the 
belief that all workers are idle and look to avoid work ( sad but 
true).’ 
A – ‘The values and beliefs that we possess did not appear by 
magic’, adds Gill Charlesworth. ‘We must have learned to react in 
certain ways and have acquired values from some source in the 
past for them to exist at all. Therefore if we have learned them 
we must have had some training along the way. Training is not 
necessarily a one off event.’
To read the full responses, see 
https://www.trainingzone.co.uk/item/92612/728 
Q – I am wondering if anyone has any exciting ideas for 
activities that can be used during a change management one day 
training programme? I have lots of written material and have 
written some case studies but would appreciate any thoughts 
others may have. 
Penny Cole 
 
https://www.trainingzone.co.uk/item/92173/728 
 
(edited responses appear – see site for full responses) 
A – ‘I have used and found ‘Who moved my cheese?’ a very 
interesting and novel approach to change management’, says David 
Mclean 
 
A – ‘As a lateral alternative to ‘classroom’ approaches that many 
find boring or too theoretical, I have created a wine and change 
experience – using the analogy of wine with change (more details 
on site)’, says Peter Warman 
A – Penny – a fun activity could be to split into 3 groups, says 
Sharon Taylor.  ‘Each group starts creating either a picture or 
a story or a sculpture. After a given time, you ask the groups 
to stop doing what they’re doing and rotate so that each group 
is now taking on someone else’s project that’s only part way 
completed. You can then rotate the groups again so that 
eventually everyone has had a go at each activity. The de-brief 
is where it can be linked to change – how did it feel? what 
would have helped? etc.’ 
To read the full responses, see 
https://www.trainingzone.co.uk/item/92173/728 
Any Answers would cease to function without all those who 
regularly share their knowledge and experience.  If you’ve 
benefited from receiving advice from an Any Answers question but 
have yet to post a response yourself, why not do your bit by 
responding to one of the questioners now at 
https://www.trainingzone.co.uk/anyanswers 
How to subscribe or unsubscribe to this digest 
============================================== 
To subscribe to this newswire, e-mail 
mailto:subscribe@trainingzone.co.uk
with the message SUBSCRIBE TZAA in the body text.
To unsubscribe, e-mail mailto:unsubscribe@trainingzone.co.uk 
with the message UNSUBSCRIBE TZAA in the body text. 
Copyright (c) 2002 Sift Group Ltd. All rights reserved. 
May be reproduced in any medium for non-commercial purposes as 
long as attribution is given. 
============================================================== 
TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ 
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 
https://www.trainingzone.co.uk ISSN 1474-2225 
============================================================== 
TrainingZONE Any Answers Digest - Issue 21
Wednesday 9 October 2002
https://www.trainingzone.co.uk/community/anyanswers
=================================================================
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ********** 
How do you choose training providers and courses?...join a stand 
at CIPD...which learning styles questionnaire?...suggestions for 
change management activities...can you train values and beliefs? 
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS ********** 
This fortnight, 33 TrainingZONE members have added questions, 100 
have added answers and 23 members have used Any Answers for the 
first time - join in now at 
https://www.trainingzone.co.uk/community/anyanswers/index.html 
COROUS 
-----------------------------------------------------------------
Introducing Elearning to your Organisation? 
The successful COROUS 'Learning to Learn Online' 2-hour course 
has just been updated and will be available from Mid-October.
It's a flexible, positive, exciting way to introduce elearning to 
your organisation and to encourage people to become independent 
and collaborative online learners.  Everyone embarking on a new 
elearning experience will benefit from completing this course 
first.  For more information or to arrange an online trial e-mail 
mailto:enquiries@corous.com?subject=TrainingZONE_enquiry or 
telephone 01908 659570 
----------------------------------------------------------------- 
What you asked this fortnight 
============================= 
New questions posted include: 
 - Are you interested in joining forces with a group of like- 
minded HR/Training Companies/Freelancers to exhibit at the CIPD 
Conference in Harrogate?, asks Fiona Taylor 
https://www.trainingzone.co.uk/item/92568/728 
 - Does anyone have a view on the relative merits of the Honey 
and Mumford and PSI-Press learning style questionnaires?, asks 
Zoe Young 
https://www.trainingzone.co.uk/item/92234/728 
 - I am looking for more interesting ways of presenting the 
concept of EQ i.e. not just a one-way 'tell'. Do you have 
suggestions as to how this can be made more interactive?, asks 
Sharon Taylor 
https://www.trainingzone.co.uk/item/92563/728 
Got a question you need answered?  Post it now, free of charge at 
https://www.trainingzone.co.uk/community/anyanswers 
LearnDirect 
-----------------------------------------------------------------
learndirect corporate offers a flexible, innovative approach to 
learning that produces real business benefit and an unparalleled 
learning experience. Our customers can choose from a portfolio 
of over 500 online courses from world-leading providers, and 
have direct access to a team of e-learning experts. To find out 
more go to https://www.trainingzone.co.uk/go/item/71138/729 or 
call 08000 150750.  
-----------------------------------------------------------------
Featured question: How do you chose training courses? 
===================================================== 
What methods do companies use for choosing training courses and 
providers? I would be interested in hearing from users of 
training services (particularly communication skills) about the 
factors they use in decision making. 
Question submitted by Benjamin Ball
https://www.trainingzone.co.uk/item/92159/728
Members responses 
----------------- 
(Edited responses appear - see the site for full comments)
I don't know if this will be of any help to you but how I have 
chosen external training providers in the past is as follows: 
1 - Recommendation from other trainers
2 - Old work colleagues who have gone into consultancy
3 - Going on courses myself to see what they cover etc.
4 - Getting a free demo/low-price taster from providers
5 - TrainingZONE - brackets kinds of providers and what they can 
offer - I've given them a call from there 
6 - Buying off-the-shelf 
Factors in choice:
1 - Cost is always a major factor 
2 - Validity of material on offer 
3 - How long will it be before the training become out-of-date? 
4 - How reliable are the providers in their delivery of the goods?
5 - How does the course/package sit with existing training? 
Good luck,
Kate Southall
------
I will await the debate that TrainingZONE intend to have around 
this question with interest as having been both a customer and a 
supplier, I have seen both sides of the equation. 
Two methods that seem to be gaining in popularity are: 
1 -  throwing the gauntlet down with invitation to tenders to a 
group of companies 
2 - allocating budget up-front to a discrete number of providers 
via a preferred supplier system   
I have mixed thoughts about both!   I can see where these 
approaches would work for other procurement projects, but I still 
think we need to think much more broadly than a checklist 
approach when it comes to training and development activities. 
Tim Drewitt
------
What a super question!
Having sat on both sides of the desk, as a buyer and a supplier, 
what I think I did wrong in the past as a buyer was to be far too 
unclear on my requirements, objectives, measurables, etc - and 
now, as a supplier, I see many of my clients inclined to fall 
into just the same trap! 
Best wishes
Jeremy Thorn
------
At the end of the day, I think that choosing a training provider 
comes down to three main things (there are many other factors, of 
course) 
- the competence of the provider
- the quality of their training 
- 'best fit' with your company (goals, culture and values) and 
the people in it. 
Personal recommendations from friends and colleagues are a good 
way of avoiding the minefield. 
I am sure this debate will run and run!
All good wishes 
Andie Hemming 
------
It is often very difficult to identify a truly good trainer who 
can provide innovative and effective training solutions. This 
does I believe lead many organisations to stick rigidly with 
existing suppliers, even when these are expensive or when other 
suppliers could potentially add something new. 
TrainingZONE's listing of trainers is useful, as is 
trainingpages.net, which is essentially a database of courses 
provided by a large number of training companies. Referring to 
these might alert you to potential new suppliers - and there are 
things you can then do to judge the quality of what they do. 
Rod Webb
Read the full discussion and add your own views at 
https://www.trainingzone.co.uk/item/92159/728 
Tenders 
-----------------------------------------------------------------
Got a tender for work to advertise?   You can make sure it gets 
in front of TrainingZONE's audience of 38,000 training 
professionals now by adding it to the newly-relaunched Tenders 
area, free of charge.  Let the Tenders area make your life easier 
by going to 
https://www.trainingzone.co.uk/cgi-site/tzcontracts.cgi 
-----------------------------------------------------------------
Any Answers Answered 
==================== 
This fortnight, new responses have been added to the following 
questions: 
Q - I was having a chat with an HR colleague of mine, whilst we 
both agreed that you can train skills and knowledge and to a 
lesser degree influence affect behaviours and values. My HR 
colleague asserted that you can't train values or beliefs. Any 
body got anything to add on this? Perhaps it's all down to 
semantics and interpretation? 
Thanks one and all.
Mark Starling
https://www.trainingzone.co.uk/item/92612/728
(edited responses appear - see site for full responses)
A - 'If I didn't believe I could change peoples perception of the 
world, I couldn't do my job', says Ellen Elizabeth Lee. 'Most 
people who attend training workshops want to learn something. In 
learning they can change their beliefs about themselves and those 
around them.' 
A - 'We are all discussing this here now!', says Susan 
McGaughran. 'We think you can train in techniques and raise 
awareness of different values and beliefs, like management 
training which develops through training an awareness of why 
people require different motivation stimuli, or challenging the 
belief that all workers are idle and look to avoid work ( sad but 
true).' 
A - 'The values and beliefs that we possess did not appear by 
magic', adds Gill Charlesworth. 'We must have learned to react in 
certain ways and have acquired values from some source in the 
past for them to exist at all. Therefore if we have learned them 
we must have had some training along the way. Training is not 
necessarily a one off event.'
To read the full responses, see 
https://www.trainingzone.co.uk/item/92612/728 
Q - I am wondering if anyone has any exciting ideas for 
activities that can be used during a change management one day 
training programme? I have lots of written material and have 
written some case studies but would appreciate any thoughts 
others may have. 
Penny Cole 
 
https://www.trainingzone.co.uk/item/92173/728 
 
(edited responses appear - see site for full responses) 
A - 'I have used and found 'Who moved my cheese?' a very 
interesting and novel approach to change management', says David 
Mclean 
 
A - 'As a lateral alternative to 'classroom' approaches that many 
find boring or too theoretical, I have created a wine and change 
experience - using the analogy of wine with change (more details 
on site)', says Peter Warman 
A - Penny - a fun activity could be to split into 3 groups, says 
Sharon Taylor.  'Each group starts creating either a picture or 
a story or a sculpture. After a given time, you ask the groups 
to stop doing what they're doing and rotate so that each group 
is now taking on someone else's project that's only part way 
completed. You can then rotate the groups again so that 
eventually everyone has had a go at each activity. The de-brief 
is where it can be linked to change - how did it feel? what 
would have helped? etc.' 
To read the full responses, see 
https://www.trainingzone.co.uk/item/92173/728 
Any Answers would cease to function without all those who 
regularly share their knowledge and experience.  If you've 
benefited from receiving advice from an Any Answers question but 
have yet to post a response yourself, why not do your bit by 
responding to one of the questioners now at 
https://www.trainingzone.co.uk/anyanswers 
How to subscribe or unsubscribe to this digest 
============================================== 
To subscribe to this newswire, e-mail 
mailto:subscribe@trainingzone.co.uk
with the message SUBSCRIBE TZAA in the body text.
To unsubscribe, e-mail mailto:unsubscribe@trainingzone.co.uk 
with the message UNSUBSCRIBE TZAA in the body text. 
Copyright (c) 2002 Sift Group Ltd. All rights reserved. 
May be reproduced in any medium for non-commercial purposes as 
long as attribution is given. 
============================================================== 
TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ 
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 
https://www.trainingzone.co.uk ISSN 1474-2225 
============================================================== 
				
 
				 
															


 
								