No Image Available


Read more from TrainingZone

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

Any Answers Digest #22 – calculating a rate for day training, measuring the value of coaching, is e-learning the best solution?


TrainingZONE Any Answers Digest - Issue 22
Wednesday 23 October 2002

********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS **********
...Calculating a rate for day training...measuring the value of
coaching in your organisation...energisers e-learning
the most appropriate solution?...establishing TNA for IT....
********** THIS WEEK'S TOPICS ***** THIS WEEK'S TOPICS **********

With 815 questions and 2346 answers posted, and 869 members
taking part in Any Answers so far this year, make sure you're
part of this thriving area of the site by going to

learndirect corporate offers a flexible, innovative approach to
learning that produces real business benefit and an unparalleled
learning experience. Our customers can choose from a portfolio
of over 500 online courses from world-leading providers, and
have direct access to a team of e-learning experts. To find out
more go to or
call 08000 150750.

What you asked this fortnight
New questions posted include:

- Could some one advise my on an average day rate for basic
training?, asks Janette Kirk

- How do you measure the value of coaching in your
organisation?, asks Tony Mann

- Has your organisation gone through Investors in People? Did
you have a good or bad experience with IiP?, asks the Editor

Got a question you need answered? Post it now, free of charge at

Linkage International
Do you want to know how to:
Attract and retain top talent?
Develop Leaders?
Improve Organisational Development?
Building Winning Systems for Identifying Key talent is an
informative research publication based on the experiences and
best practice of Blue Chip organisations including Eastman Kodak,
Honeywell and Unisys. To request further information or to
discuss this in greater depth please email your contact details to
mailto:[email protected]?subject=TrainingZONE_enquiry

Featured question: Energisers wanted!
I need a few energisers to use on a group of delegates after
breaks/lunch purely to raise energy levels. The content of the
training is quite intense, so I need energisers that are light
hearted and not too taxing on the brain. My group will be 8 - 10

Any ideas?

Question submitted by Lisa Birch

Members responses

If there's room, stand in a big circle (you included) and throw a
tennis ball to person in front of you who then does the same but
to someone new (next to you). Once everyone has caught/thrown the
ball the cycle is complete. ask everyone to remember what they've
done and do it again - quicker, then feed extra balls in for fun,
see how many you can keep going. I find this gets everyone
giggling, interacting but above all doing something physical.
Don't try to justify the exercise - just say, 'it's to wake us
all up'.

Rick Martin


Hi Lisa, try this one...

Get the group to stand up towards the back of the room in a
(relatively) clear space. Then ask the group to align themselves
with a series of statements along the lines of 'Are you more
(this) or (that)?' If they're more 'this' move to one side of the
room and if they're more 'that' move to the other side (or stay
in the middle if they're neither or can't decide!) As well as
re-energising and getting people moving, its also gets people to
consider similarities (and differences) within the group.
Happy energising!

Colin Hamilton


I've used something similar to Rick's suggestion but its a bit
more free-flowing. Get three small juggling balls and pass them
out within the group. Everyone spreads out round the room and
then the balls are thrown round the room from person to person -
with the proviso that when throwing you have to call out the name
of the person you are throwing the ball too. I've had excellent
results with this but be careful of things that can get knocked

Have fun whatever you use.

Nigel Higgs


On another forum I was asked for Why and How To web sites
relating to ice breakers, so here they are as well. The
following web sites have a brief explanation of ice breakers and
their use, but not up the level your asking for Mike, but the
first web site reference is particularly good (see site for full
list of links).

Garry Platt


Read the full discussion and add your own views at

ILM Super Series: Fully Revised and Updated
ILM Super Series is the market leading learning resource for
first line and aspiring managers. 40 open learning workbooks
cover all the key management topics. This highly successful
resource is now fully revised and updated. Super Series is the
only flexible learning programme specifically designed and
developed by ILM to support their Level 3 qualifications. To see
the full list of available titles and how they map to the new
qualifications visit

Any Answers Answered

This fortnight, new responses have been added to the following

Q - I'm looking for stats or analysis of the business effect of
missed meetings, asks Shona Hewat

(edited responses appear - see site for full responses)

A - 'I don't think it's that easy', responds David Conroy. 'I
spend a lot of time in face to face meetings that is effectively
wasted. Then factor in travel, the hassle of getting a time and
place people can actually make. Virtual meetings, i.e. e-mail
based discussion groups, can work well as most people keep to the
point much more and they respond when they have the time. Good
for feedback, planning and sharing ideas.'

To read the full responses, see

Q - In preparation for the launch of a new IT system into
branches that currently have limited PC access, I would like to
identify the basic PC skills levels of staff. Any ideas or
examples of tools would be appreciated, says Simon Fitzgerald.

(edited responses appear - see site for full responses)

A - Have you looked at the Training Needs Analysis toolkit
available from the Library section of this website at ?, suggests Rod Webb.
'Whilst it covers training in all its forms, it might be of use
to you.'

A - 'The simplest way would be to have your branch manager ask
them and report back to you', says Keith Duncan. 'The other
option is to prepare a questionnaire that will identify which
staff will be comfortable with the new IT Systems that you are
intending to implement. This will give you a Training Needs
Analysis that will identify the key areas where individual staff
need to go on a course to update their skills to cope with the
new systems. Although this may seem long-winded, it is the most
effective way of identifying individual strengths or weaknesses.'

A - 'It seems to me that Keith's suggestion has a lot of merit',
says Paul Jupp. You don't tell us exactly what the staff will
need to be able to do, but clearly a basic level of PC literacy
will be essential. If you think back to your own early
experience this should help you to identify the basic skills your
staff will need. My personal policy in this sort of situation is
that it's easier to ignore the bits you don't need than it is to
learn something you've never been told about.

To read the full responses, see

Q - I'm looking for frameworks which help identify whether e-
learning is the most appropriate solution, asks Rob Foster

(edited responses appear - see site for full responses)

A - 'Rob, The best thing you can do is to take each option on its
merits and choose whether or not they are valid', says Paul
Allman. 'This obviously gives issues regarding budget and
resources, so it starts to come down to whether you can be
proactive (get all the options up front) or reactive (judge each
one in turn). Either way I have a framework we use with clients
that would work, but it sounds to me like you need to look at the
long term and how you can be efficient and effective in your

A - How many staff do you have and how many courses of what e-
learning duration are you planning?', asks Robert Edwards. 'Are
the courses already in existence in paper format or are they all
'from scratch' creations? Let us know the information above and
I will get you some facts and figures from our training division.
Sounds like you have scored a big hit but are feeling a victim of
your own success!'

To read the full responses, see

Any Answers would cease to function without all those who
regularly share their knowledge and experience. If you've
benefited from receiving advice from an Any Answers question but
have yet to post a response yourself, why not do your bit by
responding to one of the questioners now at

How to subscribe or unsubscribe to this digest

To subscribe to this newswire, e-mail
mailto:[email protected]
with the message SUBSCRIBE TZAA in the body text.

To unsubscribe, e-mail mailto:[email protected]
with the message UNSUBSCRIBE TZAA in the body text.

Copyright (c) 2002 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 ISSN 1474-2225


Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.


Thank you!