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Any good ‘accuracy’ exercises

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My company have been commissioned to write training material for a 3 hour workshop on accuracy for a financial services company.

I am keen to design an interactive session and wondered if anyone had any good exercises/games that:
Help establish the business need for accuracy
Expose how one person's mistakes can impact upon another
Give advice on how to concentrate and avoid mistakes

Any help gratefully received.
Matt Somers

One Response

  1. F it!
    Still one of the best exercises I have come across for highlighting the ease with which mistakes are made and ‘factions’ form is the “F’s” exercise (sorry, I don’t know who originated it so I can’t attribute).

    If you have not done this exercise, then try it now.

    Read the following once and then write down how many F’s there are:

    FINISHED FILES ARE THE
    RESULT OF YEARS OF
    SCIENTIFIC STUDY COMBINED WITH THE
    EXPERIENCE OF MANY YEARS

    So, how many did you count?

    The answers in a group of 8+ generally range from 3 – 6. Sometimes the range is greater.

    The answer is 6. We tend to ignore the ‘connection’ word ‘of’.

    When I run this exercise, I tell the group to read the card once then turn it face down on their table. I will ask the ‘3’ group to go to one corner of the room (watch for the social pressures emerging), the ‘4’ group to go to another and so on. This is a very visual way of demonstrating the dangers of assuming ‘rightness’ and of getting it wrong.

    Without telling the group the correct answer, I will then have them return to their chairs and read through once more and then separate them again into ‘3’, ‘4’ etc. groups. Even on a second run through their will still be groups generally.

    If there is a ‘correct’ person or group, then have them show where the F’s are. One of the great learnings is that listening to everyone in the group can be very valuable.

    A second thought that struck me is that there is a 99.9% list which indicates what would happen if we were 99.9% accurate (how many plane crashed would occur daily etc.). The list is staggering really. It can be found in More Games for Trainers, I believe.

    Hope this is of benefit.

    Enjoy your session.

    Royce Munday
    Anderson Munday Associates
    01469 574894