Title: Apollo Root Cause Analysis: Effective Solutions to Everyday Problems Every Time
Author: Dean L. Gano
Publisher: Apollian Publications (for copies, telephone 01252 723816 or e-mail dtooth@apollo-as.com
Format: Paperback - 192 pages
Date: September 1999
ISBN: 1883677017
Price: £20 inc postage and packing
This book provides a new way of thinking that will ensure you find an effective solution to almost any kind of problem. A great emphasis is placed on communication without conflict. It creates a common reality that everyone can see and understand. With this common reality, communications become crystal clear for everyone involved. Everyone can see how the solutions will prevent recurrence, are within their control, and will accomplish their goals and objectives.
You will learn why 70% to 80% of the general population are ineffective problem solvers and why conventional problem solving methods don't work. You will also learn the secrets of highly effective problem solvers. The book is well structured with easy to understand diagrams and illustrations. A useful glossary at the back ensures you don't get lost in jargon.
If you want some simple structured methods to find solutions to problems and are prepared to leave your paradigms at the door then this is the book for you.
Apollo Root Cause Analysis was reviewed by Simon Shaw, Training Manager, Nestle UK Ltd.
