Dr Jacqui Grey is European Managing Director at the NeuroLeadership Institute, a leading global research organisation and the pioneer of bringing neuroscience to leadership. Formerly First Vice President HR EMEA for Merrill Lynch, Jacqui has a doctorate in executive anxiety and works with blue chip companies on leadership development programmes. In 2013 Jacqui published Executive Advantage – Resilience for 21st Century Organisations, which looked at how understanding human needs is key to effective handling of change, conflict and executive ‘gremlins’, the barriers and sticking points that can get in the way of optimal business performance.