I’m a founding Director of Impact Factory, a professional personal development company – which is another way of saying we deal with anything that has to do with people communicating with other people.  I’m also a psychotherapist, writer and blogger.  With my co-Director, Robin Chandler, I’ve written The Nice Factor, The Art of Saying No.  I’ve also written Family Heaven, Family Hell – How To Survive the Family Get Together.  

I am committed to making training enlivening, exciting, fun and relevant and I love developing my Impact Factory colleagues so they in turn can deliver engaging, exhilarating and pertinent courses. Accessible and jargon-free our work is completely tailored to each delegate – the opposite of cookie-cutter, tick the box, one size fits all training.  That’s why I love helping facilitate people achieving their aspirations and dreams while keeping a firm eye on reality.  I also like upsetting the status quo and the predictable which helps give people permission to be more themselves and less who they think they ought to be.