A freelance trainer who is passionate about coaching, customer services and financial services (you didn't expect the last one – did you ?)

I have been freelance since 2009. For those of you who like qualifications (see below)

FCIPD – Chartered Institute of Personnel Development

ILM Diploma in Management

ILM Level 7 Certificate in Executive Coaching & Mentoring

Investors in People accredited facilitator

Myers Briggs, Hogan, Firo-b & Belbin qualified 

Levels A & B – British Psychological Society

ACII – Associate of the Chartered Insurance Institute (Level 4 Qualification)

FPC qualified, CEMAP qualified

Chartered Institute of Marketing – Advanced Certificate