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British businesses give top tips for success

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SMEs have been busy unveiling the secrets of their success to Investors in People as part of a competition to find the best ways to maximise business success.

Those submitting the winning tips received a management Masterclass at the Cranfield University School of Management and got to see their suggestions in print, as part of the Investors in People "Little Book of Tips: Volume 2". Here's the top ten from the list:

  1. 'Treat everyone you work with and work for not just equally but uniquely'
    Gemma Todd, Staff Development Manager, Careers Essex

  2. 'Encourage employees to suggest ideas'
    Robin Crumby, Director, Melcrum Publishing Ltd

  3. 'Allow the team to grow up and take responsibility for their own destiny'
    Gerry Merten, Managing Director, Paragon Inks

  4. 'Building relationships with employees is the key to success'
    Chris Williams, Principal, Williams Dental Practice

  5. 'Learn to embrace and accept change'
    Ann Cartwright, Chief Executive, Family First Ltd

  6. 'Accept the fact that everyone is different'
    Allan Buck, Managing Director, Printoff Graphic Arts

  7. 'Listen to all members of your team'
    Nigel Charlton, Principal, The Totton Dental Centre

  8. 'Always be honest, straightforward and transparent'
    Sally Dunscombe, Managing Director, Greystoke Legal Services Ltd

  9. 'Have an interest in the personal lives of individuals'
    Roger Tilbrook, Director, PSK Prout Tillbrook

  10. 'Have the courage to hire people who you think are better than you'
    Claire Walker, Managing Director, Firefly

Ruth Spellman, Chief Executive, Investors in People UK, said: "Our 'Tipped for Success' competition, now in its second year, has yielded a wealth of high calibre entries. Business leaders from West Lothian to Southampton shared their pearls of wisdom, which we are delighted to publish for the benefit of UK business nationwide. With 3.7 million SMEs in the UK today, they without doubt play a crucial role in boosting UK productivity. It is therefore essential that forums such as this competition exist as a means of boosting morale and helping others to succeed."

You can get your free copy of the book while stocks last at www.investorsinpeople/tippedforsuccess.co.uk.