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BT chief says retrain admin staff for the e-business revolution


Our colleagues in Business ZONE report that BT's chief executive Sir Peter Bonfield, is urging British companies to re-train 'surplus' admin staff in IT now and think more about the people issues arising from the e-business revolution.

Speaking at the Digital Britain Summit in London, Sir Peter used BT's latest research 'E-Business & Knowledge Management: The People Perspective' to emphasise the need for a whole new way of approaching business.

The research reveals that companies' admin employees are an untapped resource. In particular, over 30 percent of managers foresee a reduction in admin people while 35 percent say they will need more IT people. Therefore it is more cost-effective to source those IT skills internally through re-training.


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