Title: Bullying in the Workplace: An Organisational Toolkit
Author: Elaine Douglas
Publisher: Gower
Year: 2001
Format: A4 Hardback (ISBN: 0566084082, Price: £85.00)
or A4 Ringbinder (ISBN: 0566082756, Price: £125.00), 185 pages.
Buy the hardback version or the ringbinder version from the TrainingZONE - Blackwells book shop.
This toolkit, authored by a skilled and experienced psychologist and trainer with extensive knowledge and practice in dealing with the subject, raises what is principally one of life’s hidden problems. We are all very aware of bullying in our schools, but less so to the similar problems in the home and workplace where they are hidden from public, and often peer, gaze. Bullying, away from school, can take a much more subtle form than the obvious physical activity, but the verbal and insidious events can be equally, and perhaps more damaging.
The toolkit addresses the problems directly and offers help, advice and guidance in a range of ways in dealing with them. The book is aimed particularly at HR and personnel professionals, but it will be of very practical help also to line managers and supervisors.
The book is in two major parts, the first of which, ‘The Manual’, is concerned with understanding the problem and the human reasons behind it; formulating and implementing an anti-bullying policy; and extremely useful practical advice to managers, HR practitioners and last, but by no means least, the individual – the receiver and to some extent the bully.
The second part contains three sections – one contains discussion of a number of behavioural models that have links with bullying; a second contains tools (activities, checklists, guidelines and techniques) for analysing problems; and a third with tools for helping to create more constructive behaviour.
There are few texts on this subject, even fewer of a practical nature, and to me this one rates as the best, being well-written in a language that is readily understood and followed by all, clear in its descriptions, comprehensive in its approach and above all practically helpful with its descriptions and tools. It is full of the often unspoken truths and facts about bullying, and shouts prove invaluable for people in a range from parent to managing director, the bullied and the bully.
Clarity ***** Innovation ***** Usability ***** Readability ***** Value *****
Bullying in the workplace was reviewed by Leslie Rae.
