I have to teach Business Process Re-engineering to a group of first line managers who, although they come from the same organisation, have very different jobs. I'm looking for ideas for running a one day workshop on BPR that would make it interesting and lively whilst still relevant to their differing roles. Any ideas welcomed gratefully.
Patricia McBride
2 Responses
BPR simulation
HI
The best BPR teaching tool, I’ve found is ModCo, avaiable from MLR – 01267 281661 or email sales@mlr.co.uk, if you go on their website mlr.co.uk is is product code 5800
GB Bob
May be helpful
When I’m writing or structuring processes in a group situation I use a set of the standard symbols at least A4 size which are laminated. The group can then write on them with whiteboard pens and we lay them out on the floor. It works well as it is tangible and active as they tend to walk around, or work in small groups on bits of the ‘big picture’.
They are also a good resource if I am doing anything which requires strucured, logical thinking as I can use them as a warm up activity – eg get two or three groups to, say, create the process for making tea and discussing the differences, where do they come from, how important are they etc. I helps cement a whole raft of team work, inter departmental issues and the issue of different interpretations.