Calibration

Seb Anthony

Calibration

By Seb Anthony

We are currently working on a monitoring QA. The Team leaders will need to assess the agents, hence we need some form of calibration metholodgy, before holding the calibration session.Any help on this would be greatly appreciated.
Darren Gallagher

mountain climber, sky, landscape, Strengths

Is it weak to focus on strengths? Is it strong to examine weakness?

A learning industry that doesn’t know how to learn? How did we get here?

Is your LinkedIn profile doing you a disservice?

person in a plane flying at high altitude taking photo of left airplane wing during daytime

What we can learn about debriefing from the world of flying

Seb Anthony

Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.

Seb Anthony

Calibration

Is it weak to focus on strengths? Is it strong to examine weakness?

A learning industry that doesn’t know how to learn? How did we get here?

Is your LinkedIn profile doing you a disservice?

What we can learn about debriefing from the world of flying

Most read this week

A learning industry that doesn’t know how to learn? How did we get here?

Trending

Help your employees resolve workplace conflict themselves

What we can learn about debriefing from the world of flying

How to help your managers create psychologically safe workplaces

Human-centred leadership

How to escape the relentless pace of leadership

The role of emotional intelligence and self-compassion

We need braver leaders, so how do we get them?

Get the latest from TrainingZone.

Thank you!