Has anybody got a simple role playing exercise to highlight the various elements of change management and the issues of resistance for a middle managemnt group in the healthcare area.
Jarlath duffy
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4 Responses
Tell me more
Hello Jarlath,
I may have something for you, bit I need more info.
I have something on the difference between planning and implementing change – middle managers are often caught somewhere in between! Mine is an experiential exercise and takes around 1 hour and 15 mins to run and review.
Tell me more about what you want the exercise to achieve, time available, etc.
Kind regards,
Rob
Try perception mapping
this a very simple tool that helps resolves issues where different people perceive the issues from diferent viewpoints – managers – workers customer – supply or whatever. The different factions involved write down the issues they feel are relevant. Then as a team, you decide which issue leads to another issue in the list. the resulting diagram which is produced highlights the key issues to address. It also highlights unimportant issues that perhaps should be discounted.
“resistance to change” or attraction to status quo?
Role plays can be effective, but may require a lot of preparation on your part, and even then be easy targets for criticism for being “unrealistic”. “Resistance to change” can be very personal, especially for middle managers who feel they have much to lose and little to gain. Your participants might benefit from exploring moving away from their attraction to their current situation. Consider activities that enable them to identify what is unsatisfactory or unsustainable in the status quo, and what improvements they desire in the future environment. A mix of individual and small-group activities might be less intimidating and enable more open discussion. Example: prepare individual mind-maps for each of the current and desired future environments, then present them to a small group of peers for facilitated discussion.
A useful source
There are some good exercises and activities in the following book:
The Dance of Change: The Challenges of Sustaining Momentum in Learning Organisations, by Peter Senge, Art Kleiner, Charlotte Roberts, Richard Ross, George Roth and Bryan Smith, Nicholas Brealey Publishing, 1999, ISBN 1-85788-243-1