Companies “Struggle” with E-Learning

Most organizations find e-learning difficult to implement despite believing it's effective, according to Ashridge research. Key barriers include technology problems, staff resistance, and inadequate resource planning, though success is possible with proper alignment to business needs and blended learning approaches.
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The majority of organisations find it difficult to implement e-learning within their training and development initiatives, according to research from Ashridge business school.

The research, “E-learning: the Findings and the Future”, indicated that while 86% of organisations believed e-learning is an effective training approach, 82% said it was difficult to introduce into an organisation.

The main barriers to e-learning were technology problems, lack of time for training, underestimation of resources required and resistance of staff to engage in e-learning as well as a negative image of e-learning, often created by suppliers.

Despite this, the research shows that in the right conditions, many organisations were using e-learning effectively.

Common success factors included:
· Cultural change about how training and learning happened and was delivered.
· E-learning closely aligned to the needs to the business.
· E-learning ‘blended’ with other types of training.
· Learning driving the technology rather than the other way around.
· Senior level support and effective marketing throughout the organisation.

“The initial wild enthusiasm for e-learning has given way to a much more cautious approach,” said Andrew Ettinger, Director of Learning Resources at Ashridge and co-author of the research.

“E-learning… can be highly effective, but only when implemented properly as part of an overall learning process.

“A slower pace of development for e-learning should be welcomed, as it should give organisations the time to focus on what really matters, the creation of an organisational environment that truly values learning.”

* E-learning: the Findings and the Future was based on detailed interviews with a variety of organisations including the BBC, Lloyds TSB, Ministry of Defence and Xerox Europe, as well as on a quantitative survey of corporate subscribers to the Ashridge Virtual Learning Resource Centre (VLRC).

The majority of organisations find it difficult to implement e-learning within their training and development initiatives, according to research from Ashridge business school.

The research, "E-learning: the Findings and the Future", indicated that while 86% of organisations believed e-learning is an effective training approach, 82% said it was difficult to introduce into an organisation.

The main barriers to e-learning were technology problems, lack of time for training, underestimation of resources required and resistance of staff to engage in e-learning as well as a negative image of e-learning, often created by suppliers.

Despite this, the research shows that in the right conditions, many organisations were using e-learning effectively.

Common success factors included:
· Cultural change about how training and learning happened and was delivered.
· E-learning closely aligned to the needs to the business.
· E-learning 'blended' with other types of training.
· Learning driving the technology rather than the other way around.
· Senior level support and effective marketing throughout the organisation.

"The initial wild enthusiasm for e-learning has given way to a much more cautious approach," said Andrew Ettinger, Director of Learning Resources at Ashridge and co-author of the research.

"E-learning… can be highly effective, but only when implemented properly as part of an overall learning process.

"A slower pace of development for e-learning should be welcomed, as it should give organisations the time to focus on what really matters, the creation of an organisational environment that truly values learning."

* E-learning: the Findings and the Future was based on detailed interviews with a variety of organisations including the BBC, Lloyds TSB, Ministry of Defence and Xerox Europe, as well as on a quantitative survey of corporate subscribers to the Ashridge Virtual Learning Resource Centre (VLRC).

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