Can anyone recommend an excellent provider of Customer Service training for technical staff working with internal and external customers?
We're looking to improve customer focus within the organisation. Our focus is software development which we licence to customers, so any training would have to work in that environment.
Ta
chris ollieuz
3 Responses
Customer Service
Chris,
I deliver a customer care course which I am sure will satisfy your needs. If you would like details please don’t hesitate to e mail me at paulabbott@paulabbottassociates.com
Re: Customer focus
Hi Chris
I may know someone who can help – depends where you are though really.
By all means give me a call and we’ll have a chat about what you need and I can pass her details on.
Regards
Jacquie
01884 821870
Customer Service Training for Techies
Hi Chris
I could certainly assist with this as I developed a Customer Service Workshop and delivered it numerous times to Support Analysts and Developers when I was HR & Staff Development Manager for a group of software companies. Please get in touch if you would like to discuss this further.
Jayne Jones
http://www.positiveaboutpeople.co.uk