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Does anyone have experience at writing / managing PDP’s?

Learn how to create and manage Personal Development Plans for call centre agents. This post seeks expert advice and templates for developing generic PDPs across multiple business units and performance objectives.
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I am currently writing new Personal Development Plans for Call Centre Agents. They need to be generic to cross a number of performance objectives / products / business units. Team Managers will deliver it so I’ll also be managing the process. Does anyone have any experience / materials / templates they would wish to share with me?
Gemilla Holden

I am currently writing new Personal Development Plans for Call Centre Agents. They need to be generic to cross a number of performance objectives / products / business units. Team Managers will deliver it so I'll also be managing the process. Does anyone have any experience / materials / templates they would wish to share with me?
Gemilla Holden

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