My role is IT Trainer and I work as a trainer for a company, training their staff.
Recently, I have run some training using other trainers who are internal staff.
This has been interesting for me to find out how others would do the job I normally do, but I would like to formally get feedback from them on how they have found the experience, what they'd change, etc. I haven't done this before and wonder what others do?
Helen Young
2 Responses
Conversation can be helpful
Hullo Helen – I normally just talk with them
Questioning techniques
Prepare a number of “open” questions before hand and ask them about it. If you ask close questions, such as, “did you like course”, you will get a courtesy answer of “yes it was good”. Instead ask them something like, “If I had to add another topic, which topic would you think would have been most useful”.
And of course the more interested you appear to be in getting feedback the more likely they will respond.
Best of luck for the feedbacks