I'm looking for a feedback skills exercise for appraisal training which needs to be fairly generic. Our managers are highly varied in terms of roles so I'm looking for something which isn't too specific to any role or sector and therefore requires no prior knowledge of the role itself. I really just want them to be able to practice the skills of giving constructive feedback on both good and poor performance.
Many thanks!
Louise Cole
2 Responses
role wheel
Louise
create a scenario for workplace feedback, put half group in managers “role” seated inside spacious circle facing outwards, have staff member needing f/b on chairs outside cicle facing managers (so u create pairs)allow f/b debrief, rotate staff on outside and try again, process, swap roles between managers and staff. allows lots of debriefing on what works and not and allows learners to see how others do it…contact me if you want more detail…good luck
No post mortems
Louise
One of the worst kinds of appraisal one can carry out is the dread “post mortem” which dredges up the past.
If an employee is being properly supervised/managed they should already have been informed, on an ongoing basis, where their work has fallen below, measured up to or exceeded expectations.
If this isn’t the case then no appraisal is going to put things right weeks or months after the event.
In the vast majority of cases, a well run appraisal should therefore concentrate on what the appraisee sees as their main strengths and successes,and what they require from management in order to do even better in the future.
People are far more motivated by management’s belief in their ability to do well than by a feeling that their boss doesn’t trust them to write their own name correctly without an appropriate degree of micromanagement.
Be well
Andy B.