I'm about to run a telephone skills training programme, and need to find where I can either buy or preferably hire equipment to provide learners with a 'hands-on' experience to practice their new skills.
Does anyone have any ideas or are there any suppliers out there who can help?
Answers on a postcard please!!
david tournay
3 Responses
Try searching Any Answers
David
We have definitely had answers to this question before – search this area to find them.
Regards
Stephanie
TeleTrainers
Hiya
Just a quickie (in case you don’t find what you are looking for here in tZ), there is a company called LETA (http://www.leta-teletrainers.com) who do brilliant sets of telephone trainers.
I used to be a Call Centre Trainer and used these – they had a tape recorder on them so that delegates could take away their work and self-evaluate.
Good luck… Kate 🙂
telephone training equipment
David.. I have always found Reg Faithfull very helpful at PhoneCoach. Tel. 01268 274317.
Good Luck
Wilma Taggart