Information and help is required to put together a course to help people in their role as investigating officers either in disciplinary procedures or handling complaints. Procedural training information is not needed. What is needed is information, ideas, questionning and investigation models to help people effectively handle this difficult and sensitive area.
Sue France
2 Responses
I may be able to offer assistance
Sue I am a complaints manager and investigator of both complaints and disciplinary issues. Can you clarify whether you want suggestion on line. I have undertaken training with the Local government Ombudsman as well as provide training myself.
Trainng: investigative techniques
Suggestions on line please