Well we at eCustomerServiceWorld.com think so and so do many leading companies - this is a seriously neglected area in most elements of organisational customer service strategy development but how many companies excel in this area ?

Come and learn from an expert speaker and from your peers in an interactive workshop environment.

Special offer for TrainingZone members reduces the price to £370 for the day - a £75 reduction. Send a team of 5 at the wow! price of £225 per place. Just tell us where you saw the offer ! At this price you can use the event as a reward or team building exercise for some of your key customer service players. Great venue, lunch aint bad and a great learning opportunity to boot - can you resist ? :-)

Call Anne Lynch or myself to obtain a brochure or follow the link below for full details of the workshop.

http://www.ecustomerserviceworld.com/eeventsstore_event.asp?id=12

Companies such as Asda, Energis, Virgin Atlantic, IBM, PC World, NatWest, LLoyds and many others have been raving about the quality of our world-class workshop series ( quite literally mate! ) - we'd love to see your company attend and benefit from what we provide.

Contact us on 01295 722500

Thanks and regards

Glenn Henderson

Glenn Henderson