Hi all
I was recently asked to roll out training of a new bespoke IT system (document management) to office staff throught my company.
I kept it to only a half day program so learners didn't feel overwhelmed or get too much of an information download.
I used and element of "showing" and then gave them the time to "do".
I also included a handful of exercises as we went.
Now Im looking to evaluate this program and make a few improvements. Im also looking to learn a bit more about the differences between IT training and other types of learning.
Does anyone have any tips on the best way to train IT or point me in the direction of some good resources?
Many thanks
James