No Image Available


Read more from TrainingZone

googletag.cmd.push(function() { googletag.display(‘div-gpt-ad-1705321608055-0’); });

LearningWire #227 – notes from an ex-Training Manager, ‘coaching’ vs ‘training’?,UK management ‘isn’t trusted’, latest reviews


TrainingZONE LearningWIRE - Issue 227
28 October 2002

LIBRARY: Magic Meetings, Murder at Glasstap Grange!
CAREERZONE: Latest vacancies
NEWS/FEATURES: Notes from an ex Training Manager
COMMUNITY: Members reviews, 'coaching' vs 'training'?

Editor's note

Last week's CIPD Exhibition provided a good mix of HR-related
stands across the board - from E-HR to employment law, payroll
systems to funeral care, psychometric testing to consulting.
Training Providers were well represented, with numerous
experiential learning providers, an array of management
development and team development companies and at least 25
companies focussing on qualification-based and vocational

Over the next week, we'll be reporting back from some of the
seminars we witnessed, and, on a lighter note, sharing our views
on the best freebies we found!

Stephanie Phillips
Editor, TrainingZONE

Discover the real power of e-learning. To maintain a competitive
edge, businesses are turning to e-learning solutions. E-learning
cuts the traditional training costs of time, travel and
accommodation. To find out how e-learning can empower your
workforce and deliver measurable results, register for your free
Cisco e-learning tutorial: E-learning Interaction at



This week's picks from the Library:

Magic meetings
Always running over schedule? Can't make sense of the minutes
passed around? This self-study pack provides the knowledge and
skills required to run efficient, effective meetings, covering:
when and when not to meet; success factors of an effective
meeting; preparing to run the meeting; environmental factors in
running meeting; skills required of an effective Chairperson; the
main stages of a meeting; running the meeting; 3 steps to
assertive behaviour to handle difficult meeting participants. The
course is fully interactive, with questions, tests of knowledge
and exercises. For a sample of these materials, see

Murder at Glasstap Grange!
Recently published on TrainingZONE from Glasstap (formerly PDC
Online), authors of the best-selling Training Needs Analysis
Toolkit, Murder at Glasstap Grange is a versatile and powerful
training tool that can be used to demonstrate and develop many
serious learning points. The murder mystery format is specially
designed to be used in small groups of between 4 and 6, with each
participant working with other team members to solve the murder
mystery. Only by working effectively together will delegates
have any chance of solving the mystery. For more details, see

Check out the full range of resources provided by TrainingZONE
authors now at



Whether you're looking to recruit in the HRD world or are looking
for your next opportunity, search the CareerZone, brought to you
in association with BookaTrainer. Latest vacancies added

Oracle PL/SQL Trainer, Lancashire, 300 GBP/day

Training On-site Administrator, SW England, 85 GBP/day

Bespoke Application Trainers, NE England, 200 GBP/day

AMA Presents 'Working Across Cultures' - Tuesday November 19th
6:00PM, US Embassy, Grosvenor Square, London W1.
To be successful in the global marketplace, managers must be able
to be effective in and across many cultures. A diverse workforce
can improve business performance, but managing that diversity can
be challenging. For more information or to attend, please
contact Nicholas Powell at AMA on 020 7499 9333 or email or visit


TrainingZONE's News and Features pages offer a whole host
of informative and original comment, advice and information
on all things HRD. Access it all at


Got specialist interests? Build yourself a personalised news page

Are you too busy being busy?
Do you spend too much time in a state of 'busyness'? Speakers at
this week's CIPD Conference and Exhibition will argue that 90
per cent of managers are lacking the skills to avoid getting
trapped in a cycle of non-constructive action.

Notes from an ex Training Manager - Angela O'Connell
Ex Training Manager? How come? I hear you ask, well read on and
all will be revealed!

DTI launches investigation of UK management skills
The government is bringing in the experts to take a close look at
what's amiss with British management. What do you think?

UK management 'isn't trusted'
A survey by Mercer HR suggests that many employees are
unimpressed by levels of communication, and do not trust
management to behave reliably.

IT managers 'don't get management training'
A new survey has revealed that a large number of UK companies are
ignoring the training needs of their IT managers.

For all the in-depth features and analysis on e-learning,
visit our E-learning In Focus pages at

Linkage International
Do you want to know how to:
Attract and retain top talent?
Develop Leaders?
Improve Organisational Development?
Building Winning Systems for Identifying Key talent is an
informative research publication based on the experiences and
best practice of Blue Chip organisations including Eastman Kodak,
Honeywell and Unisys. To request further information or to
discuss this in greater depth please email your contact details to



TrainingZONE's team of reviewers regularly assesses reams of
reference books and training materials so you don't have to.

A selection of reviews posted recently to the site:

Encyclopedia of Development Methods, author: Andrzej Huczynski
Neil Wellman finds this an invaluable reference work which is
likely to earn a well-thumbed place on any trainer's shelves.

Training Workshops for Customer Care, editor: Terry Gillen
Diane Bailey found this a useful and adaptable resource for
anyone who wants to use training to improve the provision of
Customer Care in their organization.

Training for Financial Awareness, authors: Mike Bolton, Chris Singer
Matthew Simkin found this useful, though thinks it could have
done with a more creative approach.

Read the full archive of reviews at

Any Answers

With 2394 answers added so far this year, Any Answers is the
place to go to get responses to your most pressing questions.
Search the archive to find out what others have said first at

A selection from this week's questions:

- Do people see 'coaching' and 'training' as different, or as
variations on a theme?, asks Paul Jupp

- Has anybody had any involvement with disability equality
training, asks Isobel Kendrew

- Does anyone have any ideas on exercises based around multiple
intelligences?, asks Michael Donlevy

Thanks to Eric Welburn, Tony Mann and Eddie Newall, who
were among those sharing the benefit of their expertise with
other members this week.

Make sure you receive your fortnightly edition of the Any Answers
digest by updating your news alerts at

Managing your TrainingZONE subscriptions
To subscribe, register at

Alternatively, e-mail
with the message SUBSCRIBE LEARNINGWIRE in the body text.

To unsubscribe, e-mail
with the message UNSUBSCRIBE LEARNINGWIRE in the body text.

You should unsubscribe from the same e-mail address you
subscribed from.

To update the free mailing services you receive for newswires,
alerts and job profiles, select 'my newswires and alerts' at

Copyright (c) 2002 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 ISSN 1474-2225


Get the latest from TrainingZone.

Elevate your L&D expertise by subscribing to TrainingZone’s newsletter! Get curated insights, premium reports, and event updates from industry leaders.


Thank you!