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LearningWire #230 – IiP and ILM featured interviews, your views on blended learning, new Events Listing for 2003…


TrainingZONE LearningWIRE - Issue 230
18 November 2002

EDITORIAL: Featured interviews: IiP and ILM
LIBRARY: On learners and learning...
DIRECTORIES: TrainingZONE events listing 2003
NEWS/FEATURES: LSC targets poor business productivity
COMMUNITY: Blended Learning - your views

Editor's note

This week, we've a bumper selection of exclusive features for
members, with a feature interview with Ruth Spellman, CEO of
Investors in People, and another one-to-one with Gary Ince, the
new Chief Executive of the Institute of Leadership and
Management. Read the full stories in our Topical Briefings pages
now at

And if you're planning your seminar and conference diary for next
year already, our newly-updated Events Listing is the place to
check out - view it now at

Stephanie Phillips
Editor, TrainingZONE
mailto:[email protected]

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Latest picks from the Library this week:

Team Leadership Skills
If you need some ready-made materials, this pack is for you. A
fully designed 1 day course, it includes tutor course notes,
full colour overheads / PowerPoint slides, delegate manual,
exercises and role plays. Course objectives cover action-centred
leadership; the activities of an effective team leader;
differences between a leader and a manager; pitfalls of being too
task, team or individually focused; S.M.A.R.T. tasks/performance
objectives; performance standards and how to communicate them to
staff; influencing techniques including assertiveness. The course
includes a set of role plays and case studies. More details are

On learners and learning...
If you're looking to support individuals in their learning, it
can be useful to begin with examining exactly how people learn.
TrainingZONE's Library contains a whole range of documents on
this subject - to access them, and gain instant access to up-and-
coming materials on this subject, see


TrainingZONE events listing 2003
Want to get details of the key events in the HRD calendar for
the coming year? Look no further than our newly-updated Events
pages, which will bring you details of all the main conferences,
seminars and exhibitions taking place over the coming year. If,
like Tim Neill Associates who are running a series of sessions on
e-learning techniques entitled 'Passengers Don't Learn!' next
February, you have an event you'd like our 40,000 strong audience
to know about, contact us now by e-mailing
mailto:[email protected]?subject=events_listing

Read the full rundown of events to date now at

BBC Learning Business
A guide for business trainers that includes training
insights, case studies and a comprehensive catalogue of BBC
Learning Business products and services. Register for your free
copy and you will also qualify for a 10 percent discount off all
advance orders. To register send an e-mail to
mailto:[email protected]?subject=TrainingZONE_enquiry


TrainingZONE's News and Features pages offer a whole host
of informative and original comment, advice and information
on all things HRD. Access it all now at

Topical Briefings

A selection of items added this week:

Interview of the month: Ruth Spellman, CEO, Investors in People
With the Investors in People standard celebrating its 10th
anniversary in 2002, TrainingZONE spoke to CEO Ruth Spellman
about some of the latest developments around the standards, and
put some of your questions about the standard to her too.

Progress in Leadership and Management - interview
TrainingZONE met Gary Ince, the new chief executive of the
Institute of Leadership and Management, about the organisation's
aims and plans for the future.

Implementing a training solution in the face of inadequate
systems and procedures - opinion
Dave Green, senior consultant at Training for Advancement, offers
a trainer's perspective on the system failures that prevent
organisations from making the most of development opportunities.

Access the full Topical Briefings archive now at


Got specialist interests? Build yourself a personalised news page

UK leads global specialist skills market, finds survey

LSC targets poor business productivity

Get your regular updates from the TrainingZONE news pages at

Looking for a new opportunity? A selection of latest vacancies:

Senior Training - Personal Development, 25-40k, Banbury

eLearning Development, 24-26k, Cambridge

View the full jobs listings pages at


Blended Learning - your views
Recently we asked TrainingZONE members what they made of this
year's hot training topic, 'blended learning' in our on-site
Poll. This is what you said...

Any Answers

With 41 questions and 119 answers added this week alone, Any
Answers is the place to go to get responses to your most pressing
questions. Search the archive to find out what others have said
first at

A selection from this week's questions:

- I am looking for ideas to use for a written communications
course. Can anyone help?, asks Claire Halstead

- I am working with a company on supporting whistleblowing. It
is a new journey and they would like to illustrate and explore
this paradigm with training exercises - does anyone have any
suggestions?, asks Brenda Isles

- How can I perform an effective training needs analysis across
customer service and collections call centres?, asks Ruth

Thanks to Angela O'Connell, Colette Johnson and Ian Gearing, who
were among those sharing the benefit of their expertise with
other members this week.

Make sure you receive your fortnightly edition of the Any Answers
digest by updating your news alerts at

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Copyright (c) 2002 Sift Group Ltd. All rights reserved.
May be reproduced in any medium for non-commercial purposes as
long as attribution is given.

TrainingZONE, 100 Victoria Street, Bristol BS1 6HZ
Tel:+44 (0)117 915 9600 Fax:+44 (0)117 915 9630 ISSN 1474-2225


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