Details : Spent five years in training and consultancy, working both for organisations and now as an external consultant.
An experienced management development consultant who also has massive experience in call centre training and centre development.
Member of the CIPD; accredited facilitator for Stephen Covey, Human Synergistics Verax and Belbin Interplace; also is a Merchants benchmarked Call Centre Trainer.
Details : Spent five years in training and consultancy, working both for organisations and now as an external consultant.An experienced management development consultant who also has massive experience in call centre training and centre development.
Member of the CIPD; accredited facilitator for Stephen Covey, Human Synergistics Verax and Belbin Interplace; also is a Merchants benchmarked Call Centre Trainer.
