I'm just about to begin training for my D32 certificate but really have no idea what to expect or what's expected of me. I'd like to complte the cousre asap and would like help and tips from people who have already completed the course and are working as assessors in the call center field. Please email me with any help at bootsykelly@yahoo.ie
Christopher Kelly
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In response
Hello. I have actually just joined a company of where i will be providing the underpinning training for the NVQ in Call Handling. I am also working towards my D32 and D33.
You can contact me at
chalstead@kedder.com
Claire