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Seb Anthony

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Overtime Policies

Seeking insights on overtime policies for a call centre environment. Learn from shared experiences on what policies work, their effectiveness, and innovative approaches to managing overtime scheduling and compensation.
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I’ve been asked to devise a new overtime policy for a call centre environment and was wondering if anyone out there would like to share their ideas/experiences on this matter. What policies have you had experince of? How did they work? Any new thinking in this area? Many Thanks, Nicki
Nicki Jones

I've been asked to devise a new overtime policy for a call centre environment and was wondering if anyone out there would like to share their ideas/experiences on this matter. What policies have you had experince of? How did they work? Any new thinking in this area? Many Thanks, Nicki
Nicki Jones

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