I am currently looking to up grade the phone lab equipment we use to train staff on telephone usage which allows us to role play a call, record and play back.  Any suggestions..? 
Elaine Roy
Elaine Roy
 
															I am currently looking to up grade the phone lab equipment we use to train staff on telephone usage which allows us to role play a call, record and play back.  Any suggestions..? 
Elaine Roy
Leaders need to stop the self-sacrifice cycle
Middle management’s biggest challenge
Unlocking courage